Both. We support mission-critical business applications regardless of age or architecture — from modern containerised microservices to legacy monolithic systems that still run core business processes. Legacy applications often require more careful operations, not less — and we have the experience to manage them without the disruption of a forced migration.

Application availability, response times, error rates, resource utilisation, database performance, and infrastructure health — monitored continuously from multiple locations. When a threshold is breached, automated alerts trigger, and our on-call engineers assess and respond according to the severity level and the response times defined in your SLA. You receive incident notifications and post-incident reports for every significant event.

Response times are defined per incident severity and specified in your service agreement before we begin. Critical incidents affecting live production availability receive the fastest response times. We do not sell SLAs as marketing copy — every commitment is contractual, measurable, and reported on monthly.

Yes — hosting migrations and provider transitions are a standard part of what we do. We conduct a full technical audit of your current environment, document the architecture, plan the migration to minimise downtime, and take over operational responsibility once the transition is complete. Most migrations are executed without service interruption.